Frequently Asked Questions
Find answers to common questions about QuickBasket. Can't find what you're looking for? Our support team is here to help.
App & Account
You can download QuickBasket from the Apple App Store for iOS devices or Google Play Store for Android devices. Search for 'QuickBasket' and click install. The app is completely free to download.
Yes, we use bank-level encryption and security measures to protect your personal information. We never share your data with third parties without your explicit consent.
Yes, you can use your QuickBasket account on multiple devices. Simply download the app and log in with your credentials on each device.
Delivery & Shipping
We currently deliver to most urban and suburban areas across the United States. Enter your address in the app to check if we deliver to your location.
Standard delivery takes 1-2 business days. Express delivery is available in select areas for same-day delivery when ordered before 2 PM.
Yes, we have a minimum order amount of $25 for standard delivery. Express delivery has a minimum of $35.
Payments & Refunds
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, Apple Pay, Google Pay, and PayPal.
You can initiate returns through the app within 30 days of delivery. Refunds are processed to your original payment method within 5-7 business days.
No hidden fees. You see the total cost including taxes and delivery fees before you confirm your order.
Security & Privacy
We use PCI-compliant payment processors and never store your full credit card information on our servers. All transactions are encrypted end-to-end.
Yes, you can delete your account at any time through the app settings. This will permanently remove all your personal data from our systems.
No, we never sell your personal data to third parties. We're committed to protecting your privacy and being transparent about how we use your information.
Still Need Help?
Our customer support team is available 24/7 to assist you with any questions or concerns.